Contact Us

We’re available to assist you Monday through Friday, from 7am to 7pm PST. Reach out to our support team at hello@pendrellofficial.com, and we’ll respond as quickly as possible to ensure you’re completely satisfied.

How We Can Help

Product Questions

Have questions about which products are right for you? Let us guide you through our collection to find the perfect match for your skin’s unique needs.

Order Assistance

Need help with your order? Whether it’s tracking or returns, our team is here to ensure a seamless experience.

Skincare Advice

Unsure how to use a product or looking for tips on how to maximize your ritual? Our team is here to provide personalized skincare advice tailored to your skin.

Feedback & Suggestions

We value your input and love hearing from you. If you have suggestions or feedback on how we can improve, we’re all ears.

For immediate assistance, please reach our support team at hello@pendrellofficial.com

Our Return Policy

At Pendrell, your satisfaction is our top priority. We stand behind our products and are committed to ensuring they work for you. That’s why we offer the Pendrell Promise—a 100% satisfaction guarantee.

If for any reason our products don’t meet your expectations, we have you covered. Within 30 days of receiving your order, you can request a full refund, no questions asked (Shipping charges are non-refundable.) We want you to feel confident in your skincare journey with us, knowing that we’re here to support you every step.

To initiate a return or if you need any assistance, please email us: hello@pendrellofficial.com.

Wholesale

Interested in selling Pendrell? We’d love to partner with you in sharing our skincare with your customers, whether you're a retailer, med spa, or esthetician.

Please email us at wholesale@pendrellofficial.com