FREE SHIPPING OVER $20 & EASY RETURNS. BUY WITH CONFIDENCE.
AN OBSESSION
WITH CUSTOMER
SATISFACTION.
At Pendrell, our commitment to you doesn’t end when you purchase our products—it’s only just begun.
We believe that truly great skincare comes with truly great support. Your journey to hydrated, glowing skin is personal, and we’re here to assist you every step of the way.
For immediate assistance, please reach our support team at hello@pendrellofficial.com.
Have questions about which products are right for you? Let us guide you through our collection to find the perfect match for your skin’s unique needs.
Need help with your order? Whether it’s tracking or returns, our team is here to ensure a seamless experience.
Unsure how to use a product or looking for tips on how to maximize your ritual? Our team is here to provide personalized skincare advice tailored to your skin.
Feedback & SuggestionsWe value your input and love hearing from you. If you have suggestions or feedback on how we can improve, we’re all ears.
At Pendrell, your satisfaction is our top priority. We stand behind our products and are committed to ensuring they work for you. That’s why we offer the Pendrell Promise—a 100% satisfaction guarantee.
If for any reason our products don’t meet your expectations, we have you covered. Within 30 days of receiving your order, you can request a full refund, no questions asked (Shipping charges are non-refundable.) We want you to feel confident in your skincare journey with us, knowing that we’re here to support you every step.
To initiate a return or if you need any assistance, simply email us at hello@pendrellofficial.com. Our team will guide you through the process and ensure your experience is as smooth as possible.
AT PENDRELL, YOUR HAPPINESS IS OUR SUCCESS.
We’re available to assist you Monday through Friday, from 7am to 7pm PST. Reach out to our support team at hello@pendrellofficial.com, and we’ll respond as quickly as possible to ensure you’re completely satisfied.
We are dedicated to offering unparalleled value through high-quality skincare that deliver effective results, enhancing our customers' routines without compromise.
We uphold the highest standards of quality, meticulously sourcing and formulating with the most effective ingredients possible, regardless of cost, to deliver excellence.
We strive to empower our customers on their skincare journey, offering products that address their needs and inspire confidence and well-being with every application.
Our commitment to service and 100% customer satisfaction is genuine. We don’t sell skincare; we deliver an experience rooted in warmth and dedication, ensuring each customer feels special.
