Welcome to Customer-Obsessed Support at Pendrell.

At Pendrell, we believe success stems from combining exceptional products with unwavering customer dedication. We're thrilled to have you here and committed to assisting you every day of the week. We firmly believe in delivering more than just transformative skincare; we prioritize genuine support and connection.

For immediate assistance, please contact our support team at

shipping policy

At Pendrell, our dedication to your satisfaction extends to every aspect of your experience, including shipping and delivery.

For orders within the U.S., we're pleased to offer complimentary shipping on purchases exceeding $50. If your order falls below this amount, a flat rate shipping fee of $6 will be applied at checkout.

While we trust USPS as our primary carrier for your packages, we acknowledge that unforeseen circumstances may occur during the shipping process. Despite any issues or errors beyond our control, we remain committed to your satisfaction.

Should any concerns arise during transit, please reach out to us at Our dedicated support team is ready to assist you and will strive to resolve any issues promptly to ensure your needs are met.

Thank you for choosing Pendrell — we're honored to serve you and eager to surpass your expectations.

return policy

At Pendrell, we're dedicated to ensuring your complete satisfaction with our products. If within 30 days of receiving your package you find that your skin doesn't respond well to our products or if you're seeking a better solution, please contact our customer service team at

Your happiness is paramount to us, and we're committed to going above and beyond to address your needs. While our aim is to exceed your expectations, please understand that return shipping charges will be deducted from your refund if approved by our team.